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Our US-based support team is ready to help with product questions, warranty claims, and anything else you need. We aim to respond to all inquiries within one business day.

Get in Touch

Our Address
2847 Commerce Drive, Suite 201
Los Angeles, CA 90021
Phone Numbers
General: (800) 555-0142
Support: (800) 555-0187
Email Addresses
Business Hours (PST)
Mon – Fri: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Send Us a Message

We typically respond within 1 business day.

Frequently Asked Questions

Can't find your answer below? Our team is just a message or phone call away.

S ZEVZO jump starters are compatible with all standard 12V vehicles including cars, trucks, SUVs, vans, motorcycles, ATVs, boats, and RVs. Our different models support varying engine sizes. The A11 handles the largest engines — up to 10.0L gas and 7.0L diesel. The ET03 covers up to 8.0L gas and 7.0L diesel. The ET05 handles up to 7.2L gas and 5.5L diesel. The M5 is ideal for engines up to 6.0L gas and 4.0L diesel. If you're unsure which model suits your vehicle, contact our team.
Charging time varies by model and charging method. Most S ZEVZO jump starters charge fully in 3–5 hours using a USB-C connection or the included AC adapter at 5V/2A. Using a higher-output charger (18W or 20W fast charger) can reduce charging time. We recommend charging your jump starter completely before storing it and refreshing the charge every 3–6 months to maintain peak battery health and longevity.
On a full charge, S ZEVZO jump starters can typically perform 20–50 jump starts depending on the model, the engine displacement, and how deeply discharged the vehicle battery is. The A11 and ET03, with their larger battery capacities, generally provide the most starts per charge. In our internal testing with a standard 4-cylinder engine, the ET03 consistently delivered over 40 successful starts on a single charge. Real-world results will vary based on conditions.
All S ZEVZO products come with a comprehensive 2-year manufacturer's warranty covering defects in materials and workmanship under normal use. The warranty is handled directly by our US-based team with no third-party involvement. To initiate a warranty claim, contact us at [email protected] or call (800) 555-0187 during business hours. Please have your order information available.
Yes! All S ZEVZO jump starters include USB output ports that allow you to charge smartphones, tablets, GPS devices, dashcams, and other USB-powered electronics. This functionality is available independently from the jump-start clamps — you don't need to connect the clamps to use the power bank feature. This makes the S ZEVZO a useful everyday carry item, not just an emergency tool. The ET05's compact size makes it especially convenient as a daily power bank.
Every S ZEVZO jump starter includes 10 hardware-level safety protections — not software workarounds, but real electronic protection circuits:
  • Over-current protection
  • Over-voltage protection
  • Short circuit protection
  • Reverse polarity protection (prevents damage from wrong connection)
  • Overcharge protection
  • Over-discharge protection
  • Over-temperature protection
  • Low-voltage warning
  • Spark-proof technology
  • Overload protection

These protections make S ZEVZO safe for anyone to use — even if you've never used a jump starter before.

Yes. S ZEVZO jump starters are rated to operate in temperatures from -4°F (-20°C) up to 140°F (60°C), making them effective across the full range of American weather conditions — from Minnesota winters to Arizona summers. Cold weather is actually when dead batteries are most common, so this range is a key design priority for us. For best performance below 0°F (-18°C), we recommend warming the jump starter inside your vehicle for a few minutes before attempting a start.
To initiate a return or warranty claim, contact our support team directly:

Please have your order number, the product model, and a description of the issue ready. Our team will provide a prepaid return label for warranty claims and work to resolve your issue as quickly as possible — typically within 5–7 business days.

Still have questions? We're happy to help.

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